I was asked on Twitter what tool I used for Issue Mapping. The link to Paul’s blog talks about this, but I thought I would share a small piece of the map that I made that helped me with my decision making and with forming the communication to the site owner. The tool I use is Compendium and I learned how to use it (and the IBIS grammar) from the Cognexus Institute (cognexus.org).
Here’s what a cleaned up bit of my map looked like: http://bit.ly/ALC-Example
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