Stump the Panel: SharePoint Q&A

Hi all,
I noticed that PDF icons were not showing in my document libraries.
I followed this KB article http://support.microsoft.com/kb/832809.

Now when people access libraries they get prompted to log in and the icon is X'd out.

Can anyone tell me what permissions I missed for this?

Thank you,
Joe

If they aren't showing, then something might not be right with the XML configuration. We followed that article and haven't had any problems. Where did you try to place the file? I just put the doc icon with all the other associated images and copied an existing line in the XML file.

that is exactly what I did. I can see them with no problem. I am domain Admin, other Domain admins seem to be fine as well. I logged in with a test user and it get prompted to log in and the icons are x'd out. I tested with another non Domain Admin and he gets prompted and no icon.

Has IIS been reset? There shouldn't be anythig else that needs to be done since all of those files are read only, /_layouts/images/yourPDFfile.gif.

I stopped IIS, modified the Docicon.xml Saved the file and restarted IIS

I was able to see the icons for PDFs. Maybe the others need to clear thier cache?

Thanks again Eric

Eric,
Can you tell me the exact location for /_layouts/images/yourPDFfile.gif? I can get to the folder on the server and find the gif, but I can't seem to find it on the web.

Thanks,
Joe

As long as it's in c$\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\IMAGES, it's in the proper place. That translates into the _layouts/images folder.

yeah that's what I thought :(

Is the file holding onto any custom NTFS permissions or anything like that? Do you have more than 1 web server in your farm?

I will check the NTFS perms. We only have one WFE.

Thanks