This set of tips has helped us generate internal talking points with our end users — and let’s them share ideas on when they would use a wiki or a blog. This allows them to think critically through the business problem they are attempting to solve and provide a tool that is most useful for the team.

We start by presenting the “one-to-many” and “many-to-many” ideas in a training or discussion session. Then we let the business users hash it out between themselves on where they would use each solution. It’s also very interesting to see the same goal being accomplished a different way depending on the personality of the team!

So, for all of those analysts out there, I really encourage you to present this idea to your teams and let them come up with the uses. Then you can focus on providing the solution to them that fits both the personality and needs of the team!